Privacy
Privacy Policy
The Pretzel Group, Inc. ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this site (twysts.thepretzelgroup.com and related pages), how we use it, and the choices you have.
What we collect
When you submit a form on this site, we collect the information you provide — typically your name, company, work email, and role. We also automatically collect standard log and analytics data when you visit, including IP address, device and browser type, referring page, and how you interact with the site. We may use third-party analytics tools (for example, Google Analytics 4 and Meta Pixel) and cookies for these purposes.
How we use it
We use submitted information to respond to your inquiry, send product materials such as our sales sheet, and arrange meetings — including at the Sweets & Snacks Expo. We use analytics data to measure performance, improve content, and better understand how the site is used. We do not sell your personal information.
Who we share it with
We share information with members of our team responsible for sales and customer service, and with service providers (such as hosting, email, and analytics vendors) who help us operate the site under appropriate confidentiality and security obligations. We may disclose information when required by law, in response to valid legal process, or to protect our rights, property, or safety. We do not sell or rent your personal information to third parties.
How long we keep it
We retain submitted information for as long as needed to follow up with you, fulfill your request, and meet our legal and business record-keeping obligations. After that, we delete or anonymize it.
Your choices and rights
You may request access to, correction of, or deletion of personal information you've provided by emailing info@thepretzelgroup.com. Depending on where you live, you may have additional rights under applicable laws (for example, the GDPR or CCPA), including the right to opt out of certain uses of your information. We will respond to verified requests within the timeframes required by law.
Cookies
This site uses cookies and similar technologies for analytics and basic functionality. Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect parts of the site.
Children
This site is intended for retail buyers and other business audiences. It is not directed to children under 13, and we do not knowingly collect information from them.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be reflected on this page.
Contact
Questions about this policy or your information: info@thepretzelgroup.com.
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